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By John Bolos

John Bolos is a Broker, Owner, and Realtor with strong roots in the Charlotte area. Before founding the John Bolos Group at Keller Williams, he became one of the most sought-after agents in the Carolinas, which he has been serving since 2003.

Change With the Industry, Not Because of It. Get proven models, coaching, and tech to grow your business. Talk to John

Frustration often arises when deals stall due to disconnected systems. Waiting on lender updates, appraisals, or keeping clients informed can cost time, trust, and future referrals.

Zillow and Zillow Home Loans are tackling this challenge with a fully integrated experience for agents. At the 2025 Zillow Alpha Conference in Las Vegas, I spoke with Justin Case from Zillow Home Loans about how this system keeps everything connected, making transactions smoother and faster. Here’s why agents find it so helpful.

Integrated tools for efficiency. After more than 15 years with Zillow, I’ve seen the platform evolve significantly. Now, Zillow and Zillow Home Loans work together seamlessly, providing a single, connected path from start to close. Buyers can get pre-approved directly in the app, with updates synced between the agent, lender, and client.

“Trust grows when clients stay informed every step of the way.”

Benefits for agents. Over the last 12 to 18 months, Zillow has added tools for follow-ups, pre-qualifications, and client updates in one place. Zillow Home Loans offers a free appraisal and a 21-day closing, ordering the appraisal on day one of contract acceptance. This speed keeps deals moving and builds client confidence, letting agents focus on relationships and results.

Agent-focused design. Zillow’s app and follow-up systems are built with agents in mind. The technology is straightforward and efficient, reducing complexity and saving time. Agents gain connected tools that simplify communication, improve client satisfaction, and streamline the buying process.

If you’d like to learn more about this process and how it can benefit your business, schedule a free 15-minute consultation using the link below or reach out to (704) 777-8090, or email team@jbolos.com. I’d love to connect and help you take advantage of these tools.

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